FAQs

Where is your company located?

• We're in a small town outside of Raleigh, North Carolina.

Do you have social media?

• No. Zebra Creek has no presence on any social media platform. 

What is your return policy?

• Returns are not accepted on customized items. Blanks can be returned for a refund within 7 days of delivery. 

Can yall make an image for me from a picture?

• Yes of course. The easiest way to get in contact with us for a custom designed product, is to email, chat, or text us. A design fee may apply.

How do I track my order?

• You will get an email after ordering with your receipt, you'll receive a second email with tracking information once your order ships. If you checkout using the Shop App, it will automatically track your order for you. You also have the option of logging in to ZebraCreek.com and entering your order number to get a status update.

Can I order and have it shipped to a different address?

• Sure! Just type that address that you need it shipped to in where it says SHIPPING ADDRESS during checkout. 

I already ordered, but I want to change the order, can I?

• Once an order is placed, production of your items immediately starts. For this reason, orders can not be altered after they are placed.